InstanceUK is trusted to deliver professional, proactive IT support & training services. Based in Colchester for easy IT services of Colchester, Chelmsford, Southend, Witham, Maldon, Ipswich & other Essex areas also covering the whole of London, InstanceUK provides the IT support and consultancy services that enable organisations to operate more efficiently, safe in the knowledge that their IT systems are optimised and proactively managed. Offering many packages to suit your business IT Support needs and many other packages to really give you the piece of mind.
Your IT partner should work as hard to improve your business as you do. When you work with InstanceUK, we’ll work diligently to keep delivering tangible, measurable business benefits and you can focus your energies on running your business. Why not have the benefits of a full time IT technician at a significantly lower cost, its a win win for any busines and with our service level rating we can assure top quality IT Support to any business
Our goal is to provide the “always available” technical support structure so, you’ll never be sitting on the phone waiting for us to answer. We aim to answer all calls within a certain time and provide the quickest and best support possible. Because we know that no two businesses are the same, the variety of managed service packages we can provide is second to none, most importantly they are designed to address your IT needs through every step in your journey.
Our IT experts are professional yet friendly. Once you contact us, you will receive a friendly response and reliable IT support in no time. Our experts do not only possess knowledge on how to fix varying IT issues, but they will also make you understand the main cause of the problem. Our work ethics is based on outstanding customer support. We know each business is unique, and before providing IT services in Chelmsford, we will first strive to understand your business needs so we provide managed IT services that match your needs. Whether you need help with computer security or server support, whenever you contact us, you will receive a prompt response. We understand the risks associated with a faulty IT system. If your IT system breaks down, don’t worry about it; leave it to us, so you can have peace of mind to continue working on other essential business matters. We undertake our work with professionalism and efficacy. InstanceUK have been serving businesses with IT Support in Colchester, Chelmsford, Southend, Witham, Maldon, Ipswich & other Essex areas also covering the London since the launch of the company. Working as close as possible with each client to give the best service with a difference. IT Support doesnt have to be a dull experience, we try and make it more and more "user friendly" which helps you in the long run. Our Toolbox app has proven to work with our clients so far, we utilise this application when providing IT support. This allows us easy access to a clients machine to give IT Support quicker, not forgetting we always are avaliable on the phones for any questions.
I have leaned on InstanceUK on a number of occasions when I needed some assistance with various IT related tasks - from checking over some Windows Server issues, to helping configure an Asterisk PBX, to basic web-site work. All times InstanceUK has provided a quick and friendly service, always manages to provide the desired outcome, and does so with a smile. I'm always more than happy to ask InstanceUK for help and I would recommend them to anyone."
InstanceUK were key in setting up our new office in London, from a empty office to a full functioning office for 45 users. All Cabling, terminiation and under floor work was carried out, Installtion of a new phone system and 48 phones.
I cannot recommend Instance UK and Ryan highly enough. Rarely have I been so impressed with the professionalism, dedication and diligence of someone in the IT sector. Ryan has repeatedly gone above and beyond to ensure he delivers an excellent service with great attention to detail and fabulous results. He helps my business, and those of my clients, run smoothly and without issue, something I have rarely had the pleasure of experiencing.
InstanceUK have helped us no end with our projects and any server issues we have had. I would reccomend InstanceUK to any business in need of IT Support.